Why can’t I change the time window for the clean?

• Related Articles

• What are the time slots for the clean?

  The time slots for the clean are double the time needed for the cleaning.

• Can I change the day for a cleaning?

  As long as the change is made before our cut off point of 72 hours, we can reschedule the day for a cleaning. Any cleaning changes after the cut off point are non refundable. However, If you miss the cut off point you can contact us on your WhatsApp ...

• Cleaning Checklists

  Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...

• Once I’ve made a booking, how will I know what time the cleaner will arrive?

  A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...

• Can I change the time slot of my order?

  Yes you can change the time slot of the order as long as it has not been scheduled into our system. If it has been scheduled on the system then you will need to request for a member of our operations team to change this for you, however please note ...