Why can’t I change the time window for the clean?

• Related Articles

• What are the time slots for the clean?

  The time slots for the clean are double the time needed for the cleaning.

• Can I change the day for a cleaning?

  As long as the change is made before our cut off point of 72 hours, we can reschedule the day for a cleaning. Any cleaning changes after the cut off point are non refundable. However, If you miss the cut off point you can contact us on your WhatsApp ...

• Cleaning Checklists

  Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...

• Once I’ve made a booking, how will I know what time the cleaner will arrive?

  A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...

• Do cleaners bring with them their own cleaning products and cleaning tools?

  Our cleaners do not bring cleaning supplies with them. All our current clients’ properties are equipped with a brush, a mop, hoover and a duster. Should the property not be equipped with the needed items, we will only do our best with what is ...