What are the time slots for the clean?

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• Why can’t I change the time window for the clean?

  Time slots are calculated automatically depending on the numbers of bedrooms and bathrooms so we are therefore unable to change it.

• Cleaning Checklists

  Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...

• Can I change the time slot of my order?

  Yes you can change the time slot of the order as long as it has not been scheduled into our system. If it has been scheduled on the system then you will need to request for a member of our operations team to change this for you, however please note ...

• Once I’ve made a booking, how will I know what time the cleaner will arrive?

  A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...

• Why is my tracker account not letting me book a cleaning order?

  If your tracker account is not letting you add a cleaning booking to your order, it is because you haven’t added the amount of rooms in the property to your order. Please look at the video below for further assistance: ...