What will cleaners do with lost/left behind property?

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• Cleaning Checklists

  Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...

• Do cleaners bring with them their own cleaning products and cleaning tools?

  Our cleaners do not bring cleaning supplies with them. All our current clients’ properties are equipped with a brush, a mop, hoover and a duster. Should the property not be equipped with the needed items, we will only do our best with what is ...

• How will I know the cleaning has been completed?

  Once the clean has been completed we can request cleaners to upload images of the property before and after the clean to ensure you are satisfied.

• Once I’ve made a booking, how will I know what time the cleaner will arrive?

  A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...

• How to add a property to tracker?

  To add a property to tracker, navigate to your dashboard and select properties. Then click on the "New Property" button. Provide the necessary details about the property such as the number of rooms or access information. Once you have completed this ...