How will I know the cleaning has been completed?

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• Once I’ve made a booking, how will I know what time the cleaner will arrive?

  A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...

• Can I change the day for a cleaning?

  As long as the change is made before our cut off point of 72 hours, we can reschedule the day for a cleaning. Any cleaning changes after the cut off point are non refundable. However, If you miss the cut off point you can contact us on your WhatsApp ...

• Cleaning Checklists

  Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...

• Can airlinen cover last minute booking?

  If you receive a last minute booking you should contact us as soon as possible via Whatsapp or our office telephone line (0207 112 8733) and we will accommodate you to the best of our ability subject to availability.

• When will I be charged?

  You will not be charged for the booking when you place your booking. Your booking will be charged after the cut off points: Linen and other items: After 15:00 (3PM GMT) the day before booking Linen & Cleaning or Cleaning Only: 15:00 (3PM GMT) 72 ...