How often should I book a deep cleaning?
If the property is in high use then we recommend a deep clean every 4-6 weeks. We also recommend doing a deep clean when you first put your property on a short let market.
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Cleaning Checklists
Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...
Can I change the day for a cleaning?
As long as the change is made before our cut off point of 72 hours, we can reschedule the day for a cleaning. Any cleaning changes after the cut off point are non refundable. However, If you miss the cut off point you can contact us on your WhatsApp ...
What types of cleaning do you provide?
Short let cleaning-Cleaning includes making beds with clean linens, cleaning bathrooms, dusting furniture, sweeping/mopping floors, vacuuming carpet, cleaning stove top and countertops in kitchen. (72 hour notice period) Mid stay cleaning-Cleaning ...
Why is my tracker account not letting me book a cleaning order?
If your tracker account is not letting you add a cleaning booking to your order, it is because you haven’t added the amount of rooms in the property to your order. Please look at the video below for further assistance: ...
Once I’ve made a booking, how will I know what time the cleaner will arrive?
A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...