Why is my tracker account not letting me book a cleaning order?
If your tracker account is not letting you add a cleaning booking to your order, it is because you haven’t added the amount of rooms in the property to your order.
Please look at the video below for further assistance:
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Can I change the day for a cleaning?
As long as the change is made before our cut off point of 72 hours, we can reschedule the day for a cleaning. Any cleaning changes after the cut off point are non refundable. However, If you miss the cut off point you can contact us on your WhatsApp ...
Do cleaners bring with them their own cleaning products and cleaning tools?
Our cleaners do not bring cleaning supplies with them. All our current clients’ properties are equipped with a brush, a mop, hoover and a duster. Should the property not be equipped with the needed items, we will only do our best with what is ...
What is the cut off point for a linen and cleaning order?
The cut off period to book a linen order is 3pm the day before and the cut off to book a cleaning order is 72 hours before.
How to get started on tracker?
To get started on tracker, add the properties you will be using our services for to your account. Once this is done add the property you require to your cart and add the items or services required. Then click place order. Please look at the video ...
What is the minimum order amount?
Our minimum order charge is £20.