What is the surcharge for minimum order and for cleaning orders only.
The surcharge for a minimum order is £24. Cleaning has its own minimum charge of at least 2 hours per clean.
Additionally, if you make a cleaning only order without any other items (eg linen or toiletries set) then this surcharge will also be applied.
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How to place orders?
Select Your Property: Begin by selecting the property you'd like to service and add it to your shopping cart. Choose Date and Time: After adding the property to your cart, you'll need to choose the date and time you require the service. We offer ...
What is the minimum order amount?
Our minimum order charge is £20.
How to view scheduled orders?
To view scheduled orders go on to your dashboard then click menu and click the scheduled order option. You will be able to see all your upcoming orders. Please look at the video below for further assistance: ...
Why is my tracker account not letting me book a cleaning order?
If your tracker account is not letting you add a cleaning booking to your order, it is because you haven’t added the amount of rooms in the property to your order. Please look at the video below for further assistance: ...
Do cleaners bring with them their own cleaning products and cleaning tools?
Our cleaners do not bring cleaning supplies with them. All our current clients’ properties are equipped with a brush, a mop, hoover and a duster. Should the property not be equipped with the needed items, we will only do our best with what is ...