What is the charge if I cancel an order before it is cut off?

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• What is the charge if I cancel an order after a cut off?

  If you cancel after the cut off point there will be no refund and the full charge fee will still apply.

• What is the cancellation policy?

  You may cancel or reschedule an order free of charge at any point before the cut off time. You will incur a £10 cancellation fee for all orders cancelled or rescheduled after your agreed cut off time unless otherwise agreed. Wavering the cancellation ...

• What is the charge for a linen order that is made past the cut off point?

  If you make a last minute order for linen then there is an additional charge of £5 (excluding VAT).

• What is the charge if an order is failed?

  If the order is failed then there will be a full charge.

• What is the cut off point for a linen and cleaning order?

  The cut off period to book a linen order is 3pm the day before and the cut off to book a cleaning order is 72 hours before.