What is the charge for a linen order that is made past the cut off point?

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• What is the charge if I cancel an order before it is cut off?

  There will be no charge if the order is cancelled before the cut off point.

• Can airlinen cover last minute booking?

  If you receive a last minute booking you should contact us as soon as possible via Whatsapp or our office telephone line (0207 112 8733) and we will accommodate you to the best of our ability subject to availability.

• What is the charge if I cancel an order after a cut off?

  If you cancel after the cut off point there will be no refund and the full charge fee will still apply.

• What is the cut off point for a linen and cleaning order?

  The cut off period to book a linen order is 3pm the day before and the cut off to book a cleaning order is 72 hours before.

• What are the fees that you charge outside of your cleaning and linen charges?

  As you know the short let space is a fast-paced industry with lots of last-minute changes and requests. In order for us to fulfil the needs of our clients without putting pressure on our current resources and maintain our service quality we are ...