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How long can I keep the linen?
Our linen hire period is 21 days. Rental Items must not be kept in possession for longer than the 21 consecutive days and must be returned for laundering. If the linen isn't returned then you will be charged replacement charges. Please look at the ...
What if I want to keep the linen longer than the hired period?
If you would like to hold onto the linen/towels for longer than the hired period we can recharge you for a further 21 day period.
What are the replacement charges for lost linen?
If you have lost the linen or want to keep it indefinitely we will charge you a replacement fee for each set. Replacement Charges are as follows:
Packs with Purple Bag
If the bed pack provided to your property contains a purple bag inside alongside the linen items, this must be used at all times to return any dirties from that property with it. Always fill up the bag with the used linen and close it tightly for the ...
Cleaning Checklists
Cleaning Services When booking a cleaning service, it's crucial to understand the services provided. This guide and checklist is to assist customers in choosing the appropriate cleaning package for their property. Our cleaners are well-versed in ...