What forms of payment do you accept?
We only accept card payment, we do not take payment with cash. We can accept bank transfers but only if it is paid in advance. Financing options may be available for major maintenance work; please ask us for details.
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Do you offer financing options for major plumbing work?
We only accept card payment, we do not accept cash. We also accept bank transfers as long as they are made in advance. Financing options may be available for major plumbing work; please ask us for details.
Do I need to pay upfront or after the service is completed?
Payment arrangements are typically made before service completion. Any additional parts required will be charged after completion and customer will receive a payment receipt and invoice for this.
How to remove cards?
If you would like to remove a card then you can do so by clicking on payment cards on Tracker and from there you will be able to make a request for our team to delete a card off the system. Once the card has been successfully removed from our system, ...
What is an onboarding form?
Onboarding forms are sent to you by our team in order to provide the cleanliness expected. It is essential for an onboarding form to be completed as cleaners use this information to complete the cleaning.
How do I pay?
We are a completely pay as you go system and process payments via Stripe. Once you have set up your account, we set you up for automatic billing. You will receive your invoices and receipts to your registered email account. You will not be charged ...