How do I notify you that I have a same-day checkout?
Once the order is in your basket, there will be an option to choose that you have a same day check in. This can be done by clicking on the calendar icon so it turns pink.
Please look at the video attached below for further assistance.
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How does your portal tracker look like?
Refer to the attached video for an overview of the visual interface of our portal tracker and its associated functionalities. https://www.loom.com/share/65c9278c79924652ba7ecd07f5d5c05d?sid=5e48d91e-86ec-4245-97d7-8504418443e8
How to get started on tracker?
To get started on tracker, add the properties you will be using our services for to your account. Once this is done add the property you require to your cart and add the items or services required. Then click place order. Please look at the video ...
Do you do same day check-in?
Your booking is a time window and does not reflect the actual arrival time of the cleaner. Please also note we do not guarantee same-day check-ins but we will try our best to fulfil the required timings. If there is ever a situation where the cleaner ...
How to delete a contact on tracker?
To delete a contact on tracker click contacts on tracker. Then click the bin icon next to the contact you would like to remove and click the delete button. The contact will now be permanently deleted from our system. ...
How can I check if a delivery has already been completed?
You can check if a delivery has been completed on your dashboard on tracker. https://www.loom.com/share/112ebbc2aff74426b6ca0c01942e5b69?sid=20e5b4a7-c7a7-48c6-85cf-49cecbee2ba6