When can you schedule a maintenance visit?

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• How do I schedule an appointment ?

  You can schedule an appointment by calling us or booking online through our website.

• How quick can you respond to our booking after its booked ?

  We always aim to respond within 1-3 hours on the same day after the booking has been made.

• What is an onboarding form?

  Onboarding forms are sent to you by our team in order to provide the cleanliness expected. It is essential for an onboarding form to be completed as cleaners use this information to complete the cleaning.

• Are you available for maintenance work on weekends or after hours?

  Our maintenance service is available seven days a week, with after-hours availability. This allows us to serve our customers' needs and provide added convenience.

• Once I’ve made a booking, how will I know what time the cleaner will arrive?

  A day before the cleaning, our operations staff will send a message on the Whatsapp group chat with the approximate arrival time. You can select a time window for the cleaner to arrive when scheduling your clean, in which we will carry out the booked ...