Ordering System
How to download my CSV or email myself a statement?
To download your csv you click the by date button on tracker. Then click the dates needed. You will then see the buttons export CSV and email statement. You will then be able to email yourself a statement or you can get a CSV breakdown for your ...
How to get started on tracker?
To get started on tracker, add the properties you will be using our services for to your account. Once this is done add the property you require to your cart and add the items or services required. Then click place order. Please look at the video ...
How does your portal tracker look like?
Refer to the attached video for an overview of the visual interface of our portal tracker and its associated functionalities. https://www.loom.com/share/65c9278c79924652ba7ecd07f5d5c05d?sid=5e48d91e-86ec-4245-97d7-8504418443e8
How to view previous orders?
To look at a past order on tracker, click the menu icon and click past orders. This will allow you to review all your past orders and see what products have been delivered and what services have been completed. Please see the video attached below for ...
What do I do if I have any order queries?
If you have any order queries please contact us on our WhatsApp group chat and our operations team will try get back to you as soon as possible. Alternatively if you are unable to do this then at the bottom of your order, there will be a small button ...
How to view your orders?
Once you have placed your order on Tracker, it will be automatically scheduled and linked to your account. To view these, simply log in to your Tracker account. Navigate to the menu by clicking the menu button, and then select "Scheduled Orders." ...
How to place orders?
Select Your Property: Begin by selecting the property you'd like to service and add it to your shopping cart. Choose Date and Time: After adding the property to your cart, you'll need to choose the date and time you require the service. We offer ...
How to add a new contact on tracker?
To add contacts on tracker, navigate to your dashboard and select "contacts". Then click on the button near the top right that says add contact and fill in the necessary details . Please watch the video tutorial linked below for a more in depth ...
How to add a property to tracker?
To add a property to tracker, navigate to your dashboard and select properties. Then click on the "New Property" button. Provide the necessary details about the property such as the number of rooms or access information. Once you have completed this ...
How can I check if a delivery has already been completed?
You can check if a delivery has been completed on your dashboard on tracker. https://www.loom.com/share/112ebbc2aff74426b6ca0c01942e5b69?sid=20e5b4a7-c7a7-48c6-85cf-49cecbee2ba6
Where can I find the pricing of your products?
Please visit your dashboard, click on "Menu" and navigate to "Pricing". Once you have done this you will be able to see the prices of all our goods and services. ...
How do I notify you that I have a same-day checkout?
Once the order is in your basket, there will be an option to choose that you have a same day check in. This can be done by clicking on the calendar icon so it turns pink. Please look at the video attached below for further assistance. ...