Recent Articles
Packs with Purple Bag
If the bed pack provided to your property contains a purple bag inside alongside the linen items, this must be used at all times to return any dirties from that property with it. Always fill up the bag with the used linen and close it tightly for the ...
Bed Pack (coulor)
The bad packs are packed according to their size: Super King Size - Clear packaging King Size - Yellow packaging Double Size - Red packaging Single Size - Blue packaging each of the packs contains the following items accordingly:
Hire Period, Re-hire & Replacement Charges
From the 1st of May 2024, we released a new linen management feature to your account that will allow you to track all items out for hire for each of your properties and their due return dates. The standard hiring period is a maximum of 21 days. If ...
How to download my CSV or email myself a statement?
To download your csv you click the by date button on tracker. Then click the dates needed. You will then see the buttons export CSV and email statement. You will then be able to email yourself a statement or you can get a CSV breakdown for your ...
What is the cancellation policy?
You may cancel or reschedule an order free of charge at any point before the cut off time. You will incur a £10 cancellation fee for all orders cancelled or rescheduled after your agreed cut off time unless otherwise agreed. Wavering the cancellation ...