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What is a reject?
All our linen is used and washed and comes from a commercial laundry, a high - volume producer of washed items. Due to the automation required in laundry it is inevitable that some items will get through the quality control process. Because of the ...
How long can I keep the linen?
Our linen hire period is 21 days. Rental Items must not be kept in possession for longer than the 21 consecutive days and must be returned for laundering. If the linen isn't returned then you will be charged replacement charges. Please look at the ...
What if I want to keep the linen longer than the hired period?
If you would like to hold onto the linen/towels for longer than the hired period we can recharge you for a further 21 day period.
What are the replacement charges for lost linen?
If you have lost the linen or want to keep it indefinitely we will charge you a replacement fee for each set. Replacement Charges are as follows:
What happens if my own linen has been muddled up with the hired linen?
We have a strict policy for our clients, where by using our cleaning service or by renting our linen you agree to remove all linen and towels from your property and to only use our linen at that property. Should you have any linen or towels on site, ...